New Subscription Options Bring More for Everyone
Hi everyone,We're thrilled to announce some changes to our service plan options that will give all SimpliSafe customers the ability to use our SimpliSafe mobile app regardless of the plan you're...
View ArticleSystem Firmware 2.3 (July 2021)
Hi folks,We’ve got another one rolling out to all users soon. You’ll notice from the smaller bump in version number, it’s a smaller update this time, mostly for further refinements to WiFi...
View ArticleSimpliSafe Wireless Outdoor Security Camera: Advanced security from the...
Folks,This is a big one. We know you’ve all been clamoring for a particular missing piece in our lineup, and now it’s finally here. We are delighted to announce that the SimpliSafe Wireless Outdoor...
View ArticleA Brand New Forum is On the Way!
Hey all,Those of you who are more active on the forum might have seen me teasing big changes coming, but it’s time to make it official. Very soon we’ll be rolling out a complete revamp, meaning a...
View ArticleOutdoor Camera won't connect to base station
I recently purchased a new system with 5 x outdoor cameras, 1 x indoor cameras and a bunch of door sensors, smoke/CO alarms, etc etc...read more
View ArticleIndoor camera notifications to App
Hi, I'm trying to figure out a way to not have the App notify me everytime the indoor camera senses motion when the alarm is off. When the alarm is armed that is great that it does that.I've looked...
View ArticlePixel 6 and Outdoor Camera Issue
The new Google Pixel 6 has an issue displaying outdoor camera feeds. When starting the outdoor camera feed I head garbled static for a few seconds and then the app on the phone crashes and reboots. The...
View ArticleForce Update Please
My System is serial 00adafe0 Version 1.6.2 Loader 1.0.0 Wifi 2.6.0 Audio 1.4.6Apparently the system is still at 1.6.2, can I get a forced update or some other way of updating the system. Thanks, Ron
View ArticleAsk station range
The base station does not extend to our outdoor cameras. Do I need a separate base station for them
View ArticleAbout Your Admin
Hey folks,As we patiently wait for the brand new SimpliSafe Community to launch, I figured it’s as good a time as any for me to formally (re)introduce myself, as your caretaker and guide around these...
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