Is a permit required for Danbury, CT? (I just received my system and want to...
Hi: I just received my system and followed the easy setup and testing. It was no problem and I'm ready to go live. I first wanted to check if you have any info on file if a permit is required for...
View ArticleTrouble logging in with Android app solved
Was having trouble getting the Android app to log in. Kept telling me incorrect user or password. Finally figured it out. I went on my computer and changed my password to a strong one (upper and lower,...
View ArticleMotion sensor to protect windows in home mode, has anyone tried this?
I just came across this suggestions by SimpliSafe, and was wondering if anyone has tried it and, if so, what were the results?http://simplisafe.com/blog/quick-tip-wireless-motion-sensors-protect-win...
View ArticleSiren
Set up my system this evening. While testing I realized that the siren was not working. NO Sound. I noticed there is a programming button on back. Anyone know if this will this fix the problem?
View ArticleSiren Alerts
We just received our siren in the mail today. It was easy to program and install. We set the system to home, waited 10 seconds as instructed, then opened a door. As expected, both the base and the...
View ArticleEntry Sensor Error
I am having an error on one of my Entry Sensors. It is happening on a regular (once a week) basis lately. The sensor is about 4 months old. When it errors I simply open and close the door and it...
View ArticleSet Away from the dashboard and DO Not receive the activity message
I set Away from the dashboard in my office as I forgot to set it up when I left home. I do not receive the activity message in email or in text message. From the dashboard, I check the activity log, it...
View ArticleReplacement keypad
Had to get new keypad because old one kept showing low battery even with fresh batts. How do I sync new keypad to system. Can't plug usb into our computer because it's a piece of s#(t!!!
View ArticleEvent Log / Email Notifications
Just noticed I am not receiving updates to my EVENT LOG or my normal EMAIL notifications.????
View ArticleTesting batteries on outside siren
I have an auxilary siren on the outside of my house. I have set the unit to not beep when I return (before entering "Off Code." I can't hear any beeps in any case so wouldn't hear if the low battery...
View ArticleGarage door sensor too sensitive
how many different ways are there to hook up a garage door sensor. I mounted the sensor to the edge of the door on the inner face and the magnet on the vertical track. The magnet appears to be sitting...
View ArticleDoor sensor does not work
We received our system yesterday and set everything up properly. All of the items work, with the exception of the door sensor. While the light flashes on the sensor when the door is opened or closed,...
View ArticleBattery life less than 1 week?!?!
Received my new system, including a smoke detector, less than a week ago.2:30 AM both my wife and I are startled awake by what appears to be a low battery beeping noise emitting from the smoke detector...
View ArticleAlarm delay after entry to home
Is there an alarm delay to give you time to disarm the system upon entering your home, if you have forgotten your fob ?
View ArticleHow do I connect SS to Voip/internet phone?
I confirmed that this was possible before purchasing the system because we have poor cell reception where we live and use VoIP for our phone service. Does anyone know how to set this up? Do I just...
View ArticleHas anyone ever put a keypad outside?
I am thinking about putting a keypad outside near my front door. Then when my kids come home late at night the beeping don't wake me up. I don't want to turn off the beeps as they might forget to turn...
View ArticleAlarm license information for baltimore
Hello,I need the following information in order to register the property with baltimore.Alarm service/install company Name: License: Telephone: Email:Alarm monitoring company Name: License: Telephone:...
View ArticleStorage Unkit
Hi. Will the base unit be able to communicate if inside a storage unit, metal door, metal roof?
View ArticleMotion Sensor Warm Up after Installation
I'm sharing this so others hopefully avoid the frustration I had.I found that Motion Sensors need a couple hours to adjust to a room before they function properly. When I tried to test freshly...
View ArticleHow do I change the batteries on my remote devices?
My remotes are not working. How can I change the batteries?And what size batteries do I need?Thanks
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