Glass break sensors and clapping
I have 2 glass break sensors and they both test fine in test mode with the clap test. When I tested them in alarm mode one of them would not trip the alarm no matter how hard I clapped or what I did...
View ArticleKeypad and app out of sync no connection?
I was having the same issue as other people here with a on again off again "unable to connect to dispatch" error. I moved the station, did the battery reset option, etc. It would clear up for a couple...
View ArticleHome mode - Include motion sensor?
I would like to have one motion sensor active while in home mode. Is this possible with basic monitoring or do I need the $24.99 monitoring plan?
View ArticleAlternative power
My home is off grid and is powered by a huge 48v dc battery pack, inverted to 120v ac for normal use. I'd like to power my SimplySafe system directly from the batteries, eliminating the steps of...
View Articleattaching entry magnets with screws
attaching entry magnets with screws:I sent an email concerning this question, and only got a useless answer. This forum does not seem to have a search forum so that I can look here. I looked on YouTube...
View ArticleSMS and Tracfone
So, im trying to configure my SMS alerts with a phone from Tracfone and its not listed in the carrier dropdown. Whats the solution? Tried several options like the carrier Du Jour of tracfone is ATT ,...
View ArticleText messages/emails
I installed my system around 3 weeks ago and set up text message alerts so I know when my children get home from school and can see when it is armed/disarmed. At first, it worked good, now sometimes I...
View ArticleApp and Online control down, keypad works
So two nights ago (9/15/15) I armed the system before going to bed, 11:21pm PST. It seemed to work fine as the base unit announced that it was armed and the blue light steadily glowed. About a half...
View ArticleSoftware
Will the software that is used to download setting to the base station work on a Mac? I am interested in purchase this system but I am wondering if it is compatible with my Mac
View ArticleNo link to dispatcher disable
How do I disable the audio alert "no link to dispatcher?" We are not looking to have the system monitored at this time. After I disable the audio message will the base station still blink when the...
View ArticleName and address of monitoring alarm company
I need the name and address for the monitoring alarm company for Nassau County, NY.Thanks
View Articleout of the blue - "your settings have been synchronized"
I was not doing anything related to the alarm system when out of the blue the base announced "your settings have been synchronized"...and again about 5 minutes later.The log shows nothing. My PC was...
View ArticleT-Mobile 3G Coverage Loss With LTE Rollout - Change the location of your Base...
As T-Mobile rolls out more LTE, they sometimes reduce 3G coverage. So you may find that your Base Unit suddenly loses the network and keeps saying "no link to dispatcher". No amount of re-setting will...
View ArticleHelp! I'm confused about using my motion sensor in my garage ..
Here's my dilemma ..I've place a motion sensor out in my garage and right before I get in my car to leave I set my alarm with my remote which, works out fine. However, my problem is when I come back...
View ArticleJust started when arming or disarming alarm, several loud beeps after?.....
We have had the system for several months, all perfect, but recently, after arming or disarming, we get several loud tones everytime?.....any ideas?, I didn't think battery because its several months...
View ArticleDoes anyone have a cheat sheet for using their system?
Does anyone have a cheat sheet for using their system and training their family? ..or have a link to one? I have looked and haven't found one yet. I was looking for something like this: Setting alarms...
View ArticleOnly 33% of freeze alarms got through in my testing
A recent Amazon review of your product: This is an ongoing review of a SimpliSafe system that I have had for about 3 days now... the number of concerning issues that I have had with it is numerous and...
View ArticleGlass break sensor only works in test mode HELP!
I have a glass break sensor that only works in test mode. It works perfectly in test mode by hand clapping and at long range (over 30 feet...I have it set on HI sensitivity) After the 5 minute test...
View ArticleWhat if the darn thing just doesn't work?!?!
OK, we're almost at the end of our three-day test period, and we still can't get the darn system to work reliably. What's wrong? The tower seems to always be fine -- it's always blue. We have T-Mobile...
View ArticleJammers
Do (or would) frequency jammers work to disable SimpliSafe? If so, will the jammer stop the call being made to dispatch? Will they stop the audible alarms from sounding? I know they are illegal, but...
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