iphone app constantly logs me out!
the app on my iphone is logging me out every other time I use the app! SO ANNOYING! I just want to quickly turn the alarm off or an and I have to re-enter my email and password ALL.THE.TIME!
View ArticleiPhone app giving "Not connected" message
Just today I'm getting a " not connected (trying to reconnect in xx seconds" message when I open the app on my phone however it still seems to work since I'm able to arm and disarm the system. What's...
View ArticleEntry Sensor Tests OK, But Doesn't Chime
I have a sensor on one of my doors that does not chime when opened. I put the system in test mode and it tested OK, just no chime. I have only had the system for a week or two and that sensor had...
View ArticleAndroid App shows status as "Off" when system is Enabled
I have the Android version of the SimpliSafe app. When I turn the alarm on - either with the app or the keypad - the app typically shows the correct state - "Away". However, the app will, after some...
View ArticleBlink camera addition.
Anybody using the new Blink cameras in addition to their SS systems? The cameras are wireless and battery powered. Just curious if there has been any electronic interference issues. It seems the SS...
View ArticleCancelling Alarm
Since I have had my system, I have set it off a few times accidentally. The first few times, I got a call back from C.O.P.S. within seconds. Today, I set it off twice. Both times, I was able to enter...
View ArticleBase unit battery question
Hello!I just purchased a system and have some questions, before I actually receive the unit.Can I use an Eneloop 2000mAh type, 1900mAh min, Ni-MH pre-charged AA rechargeable battery, in my base unit -...
View ArticleMotion Sensors vs Entry Sensors?
Hello,I took the advice on the initial custom build page that if I had multiple windows and a door in a room to buy a motion sensor instead of many entry sensors. On the surface it makes sense and...
View ArticleIs the Keychain Remote a mandatory component of the system?
Just ordered a SimpliSafe system and wanted to know if the Keychain Remote is a mandatory component.
View ArticleFire Sprinkler Activation Sensor Needed
I think this issue may have been discussed before, but Simplisafe really needs to provide a sensor for detecting fire sprinkler system activation. Because most sprinkler systems include a flow switch...
View ArticleArming in "Home Mode" when actually away.
Is there a way to arm the system in "home" mode while one is away? The objective being to allow pets, etc, to roam about the house while one is away, without activating the system. It would be nice,...
View ArticleSetup Wizard
I've had the gen 2 system and haven't had the need to use the keychain remote and setup wizard for a long time now. I was just wondering if there are regular updates to the system that I am missing by...
View ArticleHow do you open/close the key ring on remote?
I saw this instruction (with text and illustration) ONCE today during the process of installing my new SS system. It's not in the print booklet (which would be a GREAT place for it), and because my...
View Article105db Alarm doesn't work
Just installed my system, 105db alarm doesn't do a darn thing. Changed the batteries... still nothing. Tried to contact customer support, sat on hold for way too long. Left a voice message and sent an...
View ArticleMotion Sensor Battery status
Is there a way to check the battery status on the motion sensors? I'm going on vacation - how do I know if it's time to replace a battery?
View ArticleForeign Cell Phone Numbers?
Wondering if anybody has ever tried to use a foreign cell phone number to receive text message alerts from their SS system? I will be out of the country for an extended stay, and purchasing a local...
View ArticleWhat does it mean if the power and move to fresh air lights are blinking on...
Also it made one random beep.
View ArticleBase announcing Names for Doors? "back door" front door", etc.??
My family has set off the alarm several times. We haven't received a call, yet, so I don't know if we are connected or not. I followed the connection instructions. My MAIN issue is that the entry...
View ArticleRandom Low Battery Warning
Ended up waking up to a low battery warning from the base station around 7:30am pst 4/3/16, looked at the keypad but no error message or anything, called CS, they said that everything is working fine,...
View ArticleSync-ing USB
Hello! In just a couple of days I will be going to set up my (90 yr. old) Father's simplisafe system...Fair Warning: I am only a bit more computer savvy than he is, so that gives me much concern as to...
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