System Arms Itself
I've had my system arm itself four times now. I used to keep my remote in my pants pocket and I think it was pocket dialing. I have since moved my remote to a key holder on my belt loop, but it...
View ArticleArm/Disarm Problems
I'v recently begun having a problem when trying to arm or disarm my system. When disarming, the delay chimes keep sounding after I have entered my pass-code, sometimes several times, before the system...
View ArticleKeypad keeps beeping
The system is beeping every 15 seconds very loudly. There is no error message on the keypad. Of course it's 3:30 AM:(
View ArticleExtra Siren wouldnt shut off
Hello, Last night I set off my alarm by mistake and when I entered in my PIN on the keypad, the extra siren wouldn't turn off like it would in the past. I had to get a ladder and take it off the wall...
View ArticleNo Link to Dispatch
Did the test from the keypad, checked batteries on bs and also did a refresh online and will not work
View Article10 Beeps at Base Station
The base station is beeping 10 times either when I arm or unarm the system. I have changed the batteries on the base station but it still beeps. I also noticed that the base station had rechargeable...
View ArticleThis site is next to useless
My wife leaves for work after me. She sent me an email saying the batteries are running low on the keypad. So much for the 5 year life expectancy, we've had the system for 10 months. You would think a...
View ArticleSmoke alarms, the base station and extra 105db alarm
It was my understanding that the smoke alarms, being connected to the central system (base station) would trigger a "system wide" activation. To me that meant that if one was triggered, all would...
View ArticleRandom Sensors Keep Not Responding, Then Randomly Restore. Been going on for...
Several of our sensors keep "Not Responding" and then they restore themselves, but then it happens again intermittently. First it was a consistent sensor, now it has been just about all of them at...
View ArticleMultiple Sensor Positions for Sliding Glass Door?
Hello,Unfortunately Simplisafe does not offer multiple "Home" settings. I would like to be able to have the rear, sliding glass door open during the summer so I can go in and out when grilling, yard...
View ArticleErroneous Keypad Messages
FYI Only.If you ever encountered or ever have noticed erroneous (Wrong) keypad messages that do not match the correct status of the base station try this. Remove keypad from wall mount bracket. Then...
View Articlewhy doesn't phone app show which sensor is setting alarm off
We have the ability to change the names of the sensors on the website. When you have an event, it shows the sensor 5 digit code but not the name that it has been given on your personal settings. It...
View ArticleRandom Alarm
The other night about 20 minutes after arming my system, the keypad started beeping for an entry code as if someone had entered. I entered my code to keep the siren from going off and then cleared each...
View ArticleRecently Used Mobile Devices
I notice on the Login Info page of the Web interface, there is a section that is supposed to list Mobile devices that are using the Mobile phone apps to control the alarm system. Mine doesn't list...
View ArticlePossible To Turn OFF/Disable Motion Sensor When In Away Mode?
When I leave for work I still want system Armed but WITHOUT the Motion sensor because there's usually someone still sleeping. I want system sensors armed and active just without the motion or when they...
View ArticleIPhone App?
Please excuse the newbie question but I've just ordered a system and don't have it yet. In any case, I am subscribing to the $25/month monitoring and found the Simplisafe app for my iPhone at the app...
View Articleamber light flashing a code?
Last night I noticed an amber light emitting from the base unit which would flash in a sequence of 4, then repeat. The light eventually quit flashing and was on steady. This morning the light seems to...
View ArticleWater sensor Base connect
I have had SimpliSafe for three year with minimal problems. I cannot use "water sensors" as they cannot maintain their connection to the Base Station. They maintain the connection for one or two days...
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