Buglar blaster not working
Installed everything and all but the burglar blaster siren works. No sound from the burglar blaster and it doesn't appear as an item on any menu I can ffind to add as a device or anything.
View ArticleConstant false alarms
I've had our system for about a year and we still are not confident with it. We still have false alarms coming from 2 motion sensors and cannot figure out what is setting them off. One of them I had to...
View ArticleMetal window frames
Did anyone else install entry sensors on metal windows? My alarm didn't work in test mode when I opened the window. Nice agent suggested a bit of cardboard under the magnet portion of the sensor. I...
View ArticleHow to get the Keychain Easy Setup software to work on a Mac
It's been written by others in this forum, but the Keychain setup program will not work with Chrome set as your default browser. Yes, yes, I agree that this is just plain dumb considering that Chrome...
View ArticleAnyone figured out a good way to connect an alarm bell and/or strobe light?
I have an existing alarm bell in a metal box located about 30' above my front door, with a strobe light next to it (to make my house easy to identify in the event an alarm is triggered). I would like...
View ArticleKeychain no longer working
Hi, recently my usb keychain has taken to working about half the time. Sometimes I can't get the off button to work, but then the away button will work immediately when pressed. Sometimes neither work....
View ArticleHearing entry chimes in all parts of the house
Entry chimes can't be heard in some parts of the house (such as the basement and upstairs). I have set the volume for chimes and alerts to "High", but it has not solved the issue. Is there any device...
View Article"Home" mode question and keypad question
I have recently installed my system but have yet to actually use it because of an issue I'm concerned about. My father-in-law lives with us, and he is suffering from early on-set dementia. Despite this...
View ArticleWireless No longer works and unit does not check in
I have had my unit for several years now. And moved to a new location. it worked OK the first couple of months then started having issues with wireless so I plugged it into phone line. Now it is not...
View ArticleAddress linked to the account
My question is related to how the monitoring system determines the address of the base station? I had ordered my simplisafe when I was at my old address (2 weeks ago). Now I have finished my moving and...
View ArticleI lost my keychain remote - do I need to replace it or can I go without?
I lost my keychain remote with the USB - do I need to replace it or can I go without?
View ArticleMotion detectors
I have had my system for a couple weeks now. Is there any way to test the motion detectors without alerting the police?
View Articlewater sensor randomly false alarms
I decided to check my water sensor after having it installed near my sump pump for nearly a year. I never had high water, and it never alarmed. But my sump pump failed and was replaced (my backup...
View Articlechanging battery in master key chain remote
My master isn't working correctly and I would like to change battery. So how do I get to the battery? I saw one that said to remove the cap and slide the cover off. I have cap off and the cover doesn't...
View Articlespinning wheel when saving changes on imac
It will spin for hours if i let it. Don't think it is saving any codes because when I trigger an alarm and put in my Master Pin (press off, followed by my 4 digit code) nothing happens. I tried the...
View Articlecould I Pre set up the system before install?
pretty much what the title says. I was hoping I coukld unpack it, and set up the whole system on the dining room table, and then pack it up, and take it to its new home, and place all the sensors in...
View ArticleCan I name individual base units so easier to monitor from iPhone?
I have multiple base units and want to easily identify them according to location name and not serial numbers. Is there a way to rename them?
View ArticleWhat if Base is destroyed by intruder during Entry Delay period?
What if the Base Station is physically destroyed by an intruder during the Entry Delay period? Example: A burglar knows you have a SS system by the sign in your yard. You are not home, SS is in Away...
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