Multiple sensor reporting
It appears that not all tripped sensors are being reported. I armed the system and walked around tripping sensors. Only the first one appeared on the keypad or the online page. Setting to 'test' mode...
View ArticleLow battery phone call from monitoring?
A friend of mine has an older GE Simon system that used to be with ADT, but is now with another monitoring service after contract ended. (Something you cannot do with SS is switch service providers). I...
View ArticleCar Garage Door Opener Buttons - Can they be used to turn Alarm on/off
My car has garage door opener buttons that can be programmed just by "pairing" the garage door clicker with the button (holding the clicker close to the button and saving it).Can the same thing be done...
View ArticleDisappointed
So, I leave the country for a month and I think I'm covered with my new Simplisafe system. Sure, there had been a few bugs along the way...had to swap out towers because the cell chip in the original...
View ArticleDoor Chime
Is there a way to make the door chime louder? It is woefully under-powered. If I'm in the next room I can barely hear it, if i'm on a different floor I can't hear it at all.
View ArticleMotion detector
Has anyone used a motion detector in SMS/Email Alert Only mode outside, over an entry door facing down to alert you by text that someone is creeping around your door in the middle of the night?
View ArticleEmail or SMS for scheduled system self test?
Hello - i read somewhere else here that they received an email to acknowledge the weekly system test. While i can see them in the event log, i don't recall being sent an email saying that the test...
View ArticleEntry sensor on a movable object.
I store my Harley Davidson in an enclosed motorcycle trailer. The only door is the rear ramp door and I have an entry sensor protecting that. What would happen if someone was to hook up and remove the...
View ArticleSS, Please update your "Expand your System" area
Battery just went on a less than 2 year old freeze sensor. Had to search the forums to get the correct model as it was not listed n the Expand your System area. While not serious, just another bump in...
View Articlemoving
I am moving. When I uninstall the system, do I just leave it turned "off" or is there something special I need to do (besides changing my address) after unplugging the base and removing the sensors?
View ArticleLand Line
We have no cell service at our vacation house. Just installed the system. Question is........... why can't you set the system to default to a land line. Not first cell, then landline? Thanks
View ArticleMotion Sensor Setting for Instant Triger
If I do not click the box for "Instant Trigger" for a Motion Sensor then how does it react when sensing motion? Does it trigger the countdown just as the entry sensor or does it require a...
View Article#1 Complaint for me: Motion sensors
Dear Simplisafe, Having just bought and installed my system, my biggest beef is the motion sensors. I have several key areas where motion sensors are essential but infrared at not the best suited type...
View ArticleSmoke and Water sensors: what exactly happens when tripped?
When smoke detector is tripped: - smoke detector sounds internal siren - does the base unit make a sound? - does the 105db sirens make a sound? (I hope not, but I don't see an option to enable/disable...
View ArticleInstalling Magnet on Glass of Window
Can the magnet of an entry sensor be attached directly to the glass of a window? I have double hung windows and this seems to be the best solution for me to secure both bottom and top windows. Does...
View ArticleHeartbleed Statement?
Has Simplisafe issued a statement yet about any account exposure resulting from the Heartbleed bug?
View ArticleiPhone App not updating
When using the iPhone app I find that if I arm my system any way other than the iPhone, then the app still shows the system is unarmed, even though it is armed. If I go into the web admin panel and...
View ArticleKeypad out of range
I recently purchased a simplisafe alarm system:1) Base 2) Keypad 3) 6 entry sensors 4) 4 motion sensors 5) panic button 6) two 105db sirens 7) key chain remoteread more
View ArticleInstant Trigger Setting
I've been having problems setting instant trigger for glassbreaks using the key fob after it was bricked and then fixed by SS customer service through an upload to the base. I haven't tried any other...
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