Perimeter alarms
Is there an alarm that will detect noises, not bodies. I know there is the glass detector but it is set to high frequencies.I have four perimeter alarms that detect motion. Yes I know there is one...
View ArticleHome\Away Mode with sensors open
Can you have sensors open (like windows) and still are the system in Home or Away Mode? i like to keep windows open in the day when nice out.bcbecker@gmail.com
View ArticleCan you monitor which sensor is tripped...
I just installed the system on my vacation house. I've gotten the $25 plan for monitoring. What I want to know is.... If, say, my property manager enters the house, will I just be notified via...
View ArticleAlarm without cell service?
Will the alarm (siren) still work if the cell phone connection is not made? Scenario: Hurricane takes out cell towers, I still have emergency power. Will the alarm still sound the siren so I will be...
View Articleflashing blue light solved by inserting USB key
I have had trouble getting my base to connect to dispatcher; this is depsite a strong cellphone signal. Unplugging and removing batteries, etc., did not resolve.I finally had luck when I inserted the...
View ArticleExit delay in away mode resets itself
So I noticed that when I arm the system in away mode and the countdown timer is counting, if I close the door and reopen it it resets itself to 90 seconds. Why would it reset itself? My last system if...
View Articlesensor and magnet too far apart
We just had a new door put in and I can't seem to get the sensor and magnet close enough to work now because the door is really recessed in the frame. I figure I need to come up with something...
View ArticleDidn't get a text message when setting system to "Off" via keychain.
Over the past few days, I've been regularly getting text messages and emails whenever I arm/disarm my system. However, at 5:44PM I disarmed the system via the keychain remote, and 20 minutes later the...
View Articlekeypad keys lighting up
When I return home and type in my code to disarm the system, sometimes it's too dark to see the numeric keys. Can you set the keypad keys to illuminate for a period of time to make it easier to see?
View ArticleIs there a way to only have the siren go off on home mode and not away mode?
I just got a system and was wondering this?I would want the siren to go off if I am home and someone triggers a sensor. But would want the system to be silent if I'm away so if someone did break into...
View Article2-Sound is gone from system/Can not access menu
1. When I turn the alarm on or off there use to be a voice telling status. Now that does not happen. Also when a door is opened it does not sound anymore. Is this a setting I need to change? 2. I can...
View ArticleOperating Temp
On page 23 of the owner's manual it says the operating temperature is 45 to 115F. My question is how can I depend on this system to work when the temp sensor is set for 42 degrees and will the whole...
View ArticleSecret alerts
I'm a new user and I'm trying to figure out how to monitor or set up secret alerts. The alarm is on a vacation rental and I'd like to be able to monitor when my property manager and cleaner have been...
View ArticleTurning off siren on the keypad
I just purchased my system and it has not arrived yet and I already have questions.... My wife and I have two very skittish shelter cats in our home. We are very concerned about the loud siren going...
View ArticleSimple Panic Button Guard Suggestions
Hi, I have had Simplisafe for about six weeks now and am finding it to be everything I expected. However, I was a little hesitant to have the dedicated panic buttons (I ordered two additional panic...
View Article105 decibel siren used?
I received my system and set everything up and it is working as expected so far. However when I opened the 105 decibel siren, it had no battery strip to protect the batteries. I believe this could...
View ArticleCoffee maker set off Motion detector?
I remember reading the motion sensor is a heat sensor. Is it possible a coffee maker could set it off as it's filling up?My coffee maker was set at 6:45am today, at 6:55 the motion sensor went off. No...
View ArticleInterface with AC Pressure Line Sensors?
There are several companies offering a pressure sensor unit to detect pressure loss on the condenser (thieves will cut this to steal the coils.) I was told SimpliSafe does not offer this alarm. Is this...
View ArticleMagnet mounting with screw ??
How to you remove the back of the magnet so it can be mounted with a screw ? I see how it may come apart, but not moving and I don't want to destroy it. Thanks for the help
View ArticleSmoke Detector Alert Monitoring Company When Away Only?
Is there any way to have the smoke detector alert the monitoring company only when the system is armed away or armed home? The detector is very sensitive, and sometimes cooking sets it off. I'd rather...
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