Keypad volume lower than the other
I have two keypads and the one in my Bedroom is much louder than the one at my front door. The countdown beeps I mean. Is there anything to correct this?
View Articleemail and text alerts not working
Today was the first day that I am not receiving text or email alerts when I arm or disarm my system. I even put my system in test mode to see if I would get a email alert. Nothing. I did get a call...
View ArticleUsing a Phone Line/Base Connectivity
I installed my system tonight. The sensors are working. But it seems the base cannot make contact - or, at least, consistent contact - with SimpliSafe. I tried using the cell network first, but then...
View ArticleInstall Problems thread deleted
A couple of days ago I had made a post about the problems I had setting up SimpliSafe system. But looks like SimipliSafe deleted my post. Can anyone tell me why the post has been deleted? I hope it has...
View ArticleError: Motion Sensor
Went to set my alarm last night on my phone. It states..... Warning. Error: Motion Sensor. Anybody know what could be wrong? Thank you.
View ArticleNo connection to dispatch??
I am currently paying for 24/7 interactive alarm and just recently noticed that there is no connection to dispatch and blue light is blinking, when I try to refresh my system from computer it says We...
View ArticleInteresting Problem when Upgrading to Simiplisafe2
I am not sure if anyone has came across this yet but I had something interesting happen when I was upgrading my system.read more
View Articleproblems login on smartphone
Seems like an intermitten problem. When I leave the house, I use the Iphone to arm the system in "home mode" because I don't want the chiming of away mode to wake the family. When I go to the app from...
View ArticleSolid blue light
Guys I just installed the system, did the TEST, sent it to SimpliSafe. Now as I understand, blinking light in the base means a message in the keypad. Does that mean that normal status is solid light at...
View Articlewill the door sensor in cold, 0 or below 0, garage?
i want to monitor my garage in Minnesota. It gets cold. Inside the garage it could drop to about -10 F or more. Will it work? Thanks.
View ArticleOptions missing in Easy Setup Wizard
Some of the Easy Setup Wizard sensor options that should be available for selection in the Setting drop-down boxes are missing. My Freeze Sensor has only a single option (Alarm @ 41 Degrees F). The...
View ArticleNot getting all the alert texts
I just activated my system and I'm noticing I'm not getting 100% of all the alerts via txt on my phone. My wife and I both registered our phones to receive txts. She gets all of the txts, but I do not....
View ArticleIs there really a development team?
I see the same simple features asked for over and over again, then "passed to the dev team" Is there really a team? I haven't seen a single software update since I've owned this product. Meanwhile Java...
View ArticleSetting up the freeze sensor
I just installed a freeze sensor. The base station has been updated. When I refresh, the temp shows as ?°F as of Dec 31. I've seen in the forums that the freeze sensor updates every hour, but does that...
View ArticleAlerts for Entry Sensor Separate from Activity Log
I ordered an extra entry sensor to monitor a storage area in my home. After 15 minutes of fiddling with the door and the sensor I got it set so that if the door to this area is opened, I receive a text...
View ArticleEntry sensor on bathroom window?
I have a bathroom window that is in the shower. Are the sensors waterproof? I assume not but I really want to find a way to secure the bathroom window but I am afraid the water will ruin the sensor....
View ArticleCan you have more than one freeze sensor?
Hello All,New user since November to monitor my cabin. My question is can I have more than one freeze sensor AND will I be able to monitor/see the current temp for both of them on the...
View ArticleKeypad beeping too soft
When my alarm is tripped, the beeping on the keypad is WAY too soft. I can barely hear it! This is especially true if I open the back door to take the dog out (rather than the side door where the...
View Article105db siren beeps after disarming change?
I have been using SS for a while now and it seems the 105db siren has changed. When I disarm my system the siren beaps pretty loudly like 7-8 times then stops. Don't know if this is a new feature or...
View ArticleSlow text messages
Left house and armed AWAY at around 4:30pm, returned around 7pm and disarmed alarm. Never did get text or email; however, others did send me text and emails so it wasn't my phone/provider. At 10:38PM I...
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