error code 13KGX
I get this error code whenever I activate the system or turn it off. I can't find anything that helps, and this is of some concern.
View ArticleRecieve notification when a specific pin is used?
Is it possible to receive arm / disarm notifications when a specific code is used to arm / disarm, but not the master pins or others?
View Articleplugged in base before ready to begin. is there a way to turn base off till a...
I am in the middle of installing this system and i plugged in the base unit. As i started installing the rest of the units, the base station announces each one. Im afraid this means this system is in...
View ArticleIndividual text messages instead of on text string...
I used to get new text alerts added to one text message string. Now I get individual texts. Do not like.I'm with t-mobile. Is there any way to get it to add to the original text message like it used to...
View ArticleThis close ->
For the past 2 weeks, everytime I hit the "Home" button to Arm my system - the freaking alarm goes off.Yet there's no "Burglar Alarm" Event on my console, no text messages, and no logs anywhere that...
View ArticleNew Smartphone GUI shown in commercial?
Last night a SS commercial was on (new at least to me) that showed the proud homeowner holding a smartphone with a very slick new GUI for the SS app. It was in the SS colors of blue an gray, with nice...
View ArticleInstalling sensors on vinyl windows
Our first SS package is coming tomorrow and I'm reading alot of problems with the sensors adhering properly to vinyl windows. The last thing we need are false alarms from sensors falling off when we...
View ArticleKeychain remote
We are receiving our new system tomorrow. Trying to find info if we only use keychain remotes to arm & disarm system does it make any sound or any light blink on remote itself to let us know system...
View Articlekeychain remote
I've had my two keychain remotes for a little under 2 years now. I've rarely have used them, however in checking out their working status I discovered they both are not working. I read some where's...
View ArticleInstalling Motion Sensors
As I have a large home that is all one floor only, I have way too many windows to install entry sensors, so I'm thinking about installing mainly motion sensors. Is this a good secure approach, or...
View Articleclearing the events log on the app and history on-line
Hello Is there any way of clearing the events log on the android app and also clearing the history in the on-line account page? Thanks
View ArticleExtra (Outdoor) Siren Beeps Several Times When Alarm is Disarmed with...
I have had my system installed for about seven months now. Just recently (over the past three days or so), the outdoor siren beeps (quietly) multiple (about 10) times whenever I disarm the system from...
View ArticleNewbie Install Metal Doors
Hoping you can help. I received my system today and am so excited to install it! I did a dry run of where I want to place the entry sensors and realized a few issues. My doors which swing open into the...
View Articlealarm has been making this statement
WARNING!!!!! THERE WAS A RECENT ALARM TRIGGERED BY FREE SENSOR!!!!! what does that mean and how do i troubleshoot it???? thx for any input.. dug PS: i had this alarm for 7 months wth NO problems.. i...
View Article$24.99 Plan with iPod Touch or iPad Mini 2, WiFi only
Just got my SimpliSafe2 system today. Can I set up my system without using the key chain remote USB wizard if I subscribe to the $24.99 Interactive Plan? I have an iMac, and have read the key chain USB...
View ArticleDefective entry sensor
Iv'e had my system for quite some time now and I was wondering if there was any replacement warranty on my entry sensors. One in particular doesn't want to communicate with the base. I thought it was...
View ArticleSolar storm cause false alarms?
I don't know if anyone saw this, but the day of this solar storm I had a false alarm completely out of the blue. One of my sensors tripped while I was not home. The police were dispatched and my family...
View ArticleINSTALLING NOW - QUESTION
We are working on installing the sensor plates with screws. On the small magnet part it says on the side "screw mount" and shows an arrow pointing up. We cannot get the back off to screw plate on. Does...
View ArticleI need BFN# for my denver police Department permit
please provide me with BFN# to get my police permit
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