Will glassbreak sensor cause an alarm even when I'm home and the system is...
The directions specify that the glassbreak sensor is best not used near the kitchen, since the sound of dishes and silverware jingling might well set it off.But presumably, when dishes and silverware...
View ArticleMotion Sensor just doesn't work
I recently got new SimpliSafe system. The motion sensor just doesn't seem to work. 7 out of 10 times it doesn't set the alarm off even if I walk in front of it. In my last test, I armed the system in...
View ArticleComparison with ADT
I am a current ADT customer and trying out SimpliSafe. There are a couple of features in ADT that are awesome, but missing in SimpliSafe.1. Announcing sensor name- In ADT, if any sensor is triggered,...
View ArticleProper setup while sleeping
Got my simplisafe set up recently and I'm very happy with it.My plan when I ordered was to have door sensors and motion sensors on the ground floor. Most important to me is the Motion sensor that...
View ArticleNew USB Keychain Remote install proceedure ??
Got a replacement master USB key chain remote today. I Replaced the number of my old remote on my settings web page with the number of my new remote. Everything worked ... UNTIL ... I plugged the...
View ArticleWindow in open position-2 magnets
I'm having difficulty with my window sensors/magnets. I purchased extra magnets so that I could leave certain windows partially open and still have the base unit recognize the sensor. I have the sensor...
View ArticleDeactivate a motion sensor
I have a 2nd motion sensor I do not wish to use. Can I deactivate it?
View ArticleMOTION SENORS
YES, WILL LIGHTS ON TIMERS SET OFF THE MOTION SENORS WHEN THEY GO ON AND OFF.
View Articlepower outage and iphone app
I think there is an app problem when there is a power issue and restoral. The app seems to not find the current status. Has anyone seen this problem. The only fix is to press the keypad. And with the...
View ArticleChanging code
Hello All:I changed my four number code at the key pad menu, however when I inserted the keychain remote I had to use the old four number code. I don't see a way to change the code using the set up...
View ArticleAnother Motion Sensor Question
I just installed and tested my system and quickly noted a flaw in my set up; no motion sensors or glass break sensors. So I am going to add another layer on. No questions about glass break but do have...
View ArticleBase station beeping count down
Is there a way to turn off the base station so that it does not make a noise when the keypad is counting down when a sensor is tripped. To me, this give an burger a good idea where the base station is...
View ArticleIssues with IE11?
Logged in using IE11 and did not see the "community" tab to access the forums. Logged into Chrome and had no issues, worked as expected. Logged off, closed IE, cleared cookies and then opened IE to log...
View ArticleHas anyone tried integrating entry sensor into door jamb?
I know the entry sensors from SS aren't designed to be embedded in a door jamb but was wondering if anyone has tried it. I put in my own front door recently (previous one rotted out) and it would be...
View Article"We're Having Trouble Connecting To Your Base Station"
I'm a new customer. Because SimpliSafe doesn't offer 24/7 support - and I'm on the West Coast - I've been unable to contact them by phone since I've had this service. Tonight I was finally able to send...
View ArticleWater sensor
I am wondering if the water sensor will still inform you of water present even if your system is set to alarm off, in other words the system is not set to away or home. Thanks
View ArticleHow can I tell a smoke detector siren from an entry siren?
How can I tell a smoke detector siren from an entry siren? Do they sound different? Does the base station tell me which kind of alarm is sounding?
View ArticleExtra beeps turning system on and off
When turning alarm on and off it says alarm on and off as normal, but it adding extra beeping in. No message on keypad. On line it has the code 18EUM. Have no idea what this means. Anyone else know why...
View ArticleMotion Sensor Delay?
When I enter my home during Away mode to turn the alarm off using the keypad, will the motion sensor pick me up and set off the alarm?
View ArticleError: Sensor #00000
i see this error on my keypad but there is no sensor # 00000. I don't see any errors in my log? Any ideas of what this means?
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