Text and Email alerts have stopped working
This is not good. I set home mode last night as I always do, and that was the last time I received a text or an email. Nothing has shown up on my phone or my email box since disarming 2 hours ago. This...
View ArticleKeypad volume?
I installed my system a couple weeks ago, and it's working fine, but I can't find a way to increase the volume of the keypad beeps that sound off when the door is opened while the system is armed.read...
View Article10 shrill beeps every time I set "away"
Starting this morning, every time I hit "away" on the keypad or keychain, the base station emits 10 shrill beeps at the same time the voice from it is saying, "Please exit now". The keypad does not...
View Article105 dB Siren Battery Activation
I am installing by shiny new SS alarm system and the last item to install is the 105 dB siren. Low and behold there is no battery activation strip as the directions state. Can any of you tell me if...
View ArticleDelay for Home Mode.
I saw my first SimpliSafe commercial today and heard, "More than 2 million homes are broken into every year, and in 1, out of, 3, a family member is home...."Based on that statement, in SimpliSafe's...
View ArticleError sensor message
SO I've had my system for about 3 weeks now. I have my house and a detached garage protected on the same system. I knew there might have been a chance that it wouldn't reach some of the sensors in the...
View ArticleInterior motion sensor has set alarm off twice now, what could be the cause?
Second time in about a month that the interior motion sensor has triggered the alarm to go off. I have had the system for about a year now, and never had any problems with it until now.What can cause...
View Article2 sensors still showing error in "Manager Your Sensors"
When I initially set up my system I didn't deploy 2 of the sensors because I was waiting for the slim magnets. After I received the slim magnets I set up the 2 sensors, the hub recognized them and they...
View ArticleEntry sensors
Any suggestions on how to improve on entry sensors (doors locations) on metal buildings? Initial installations worked well, base station acknowledged tests, but arming them (home setting) the first...
View ArticleProject Fi Text Alarms
I just switched from T-Mobile to Google's Project Fi. And you probably have guessed, my text alarms no longer work... What can I do to fix this?? Thanks!
View ArticleAdding 2nd Keypad
I have ordered a one keypad system and have it installed. I also have a second keypad from previous system promotional. I would like to add this to my system. Is there anything different about adding...
View ArticleRed light flashes
I have had my system for a couple of years now, but I just noticed that after I set the alarm for home, as I walk by the base flashes red once. Is this normal. The instruction booklet doesn't mention...
View ArticleDisable "OFF" button on keychain remote
I would like to disable the OFF function on the keychain remote. Is this possible? I have basic monitoring. I don't like the idea that merely pushing the OFF button can disable the alarm. I like the...
View ArticleSystem Design & Operation Questions
I'm designing a system for use in my home. (3000SF, 1st and 2nd floors with finished walkup basement. 1 X 95 lb German Shepherd. Dog doors) I've evaluated my requirements and *think* I have what I...
View ArticleSensor Range?
Looking at getting the Simplisafe2 and wanted to see what the range of the motion and door sensors were. I would like to put a motion/door sensor in a building out back thats around 75-100ft away from...
View ArticleKeypad screen illumination
Is it possible to illuminate the screen on the keypad? If so how do you do it?
View ArticleCan't activate HOME mode from mobile app
So the new app has this giant OFF button and while I can appreciate the simplicity this is dumbed down way too much. I miss having access to all the options available in the old app.How do you set...
View ArticleMotion Sensor False Alarm????
Last night the motion sensor in my basement caused the alarm to trigger. There was no entry, no pets, no anything that I am aware of. What could be the cause of the false trigger?
View Articlenewbie setting up account
I set up my account about 3 hours ago to begin my monitoring. i know about the 72 hr. "practice" phase, but the keypad still says no connection to dispatch and the blue light is blinking. I have gone...
View ArticleAlarm set indication
Comparing SimpliSafe with my neighbors system, I found that he has one function I would like. Other than that I believe I have the best system between the two hands down. As a retired EE and programmer...
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