The keychain remote does not work
After going through the installation process on my iMac running El Capitan, I attempted to save the settings to the keychain remote, and the busy cursor just keep spinning. Each time I inserted the...
View ArticleErrors with random sensors
I've been having issues with my system dropping random sensors then sometimes they will reconnect and the same with my smoke alarm. This is a replacement smoke alarm from SimpliSafe. Any ideas on why...
View ArticleReturns
I would like to return my system with SimpliSafe system. How do I go about doing this? I've selected another system I prefer. Thank you!
View ArticleOutside alarm
If a break in occurs and the alarms go off on the base station as well as the second alarm, how long will they remain on?
View ArticleWill Sensor Error Message trip Alarm??
I recently installed SimpliSafe and this evening I received a Sensor error text message regarding one of my motion sensor's not responding. Will this trigger the Alarm to go off?? or can i simply fix...
View ArticleSimplisafe Address and Phone number for City Permit
HiI need to apply for city permit for Frisco, TX for alarm installation. I could not find it on your website. Can you send that to meRegardsVarma
View ArticleLeavng in Home Mode
If I leave for work and my wife is still asleep inside the house, can I put the in Home mode and still have time to leave the house without triggering the alarm? Or does she have to get up and set it...
View ArticleDid not detect open sensor
My wife walked in exterior door while in "away" mode and went to keypad to enter code and set "off". The system was not counting down and displayed "Alarm On". She set to "off" and back to "home" and...
View ArticleSmoke alarm goes off randomly multiple times in last 3 days, no problem in...
Smoke alarm goes off randomly multiple times in last 3 days, no problem in last year before that located in central hallway far from bathrooms and kitchenproblem started with red light/no connection...
View ArticleChime Alert Customization?
I've just installed my SimpliSafe system and it's currently (still) in practice mode. My question is, when the base station "chimes" for a door or window being opened, is there anyway to customize this...
View ArticleOut of Range......but they are standing next to each other... and are new out...
Help.. my keypad says out of range. They are 2 meters apart. And the batteries are new.....they send me a new base station as #1 was defect,... so maybe it is looking for the old one?
View Articlewireless?
how far can the sensos be from main tower, i have a detatched garage about 100 feet from the house
View ArticleNewbie to SS 72 hour test mode
We've just completing installing our system and did test each sensor, and the base registered each test of each device we have. SO, since we are in test mode for 72 hours, I have two questions as to...
View ArticleNot in contact with dispatch
My alarm is giving an error message concerning not in contact with dispatch. Does anyone know how to correct this issue?
View ArticleKeypad/Base unit not in sync
I was wondering if any else has experienced this problem (which has now occurred twice). Let me describe both cases to be sure you fully understand:read more
View Articledriveway alarm
Can I use any of the alarm system outside to set up a notification to let me know if someone comes down my driveway (which is long) Weather proof preferred
View ArticleSimplisafe and Ooma
Wondering if anyone has used Simplisafe with Ooma? I'm considering getting Ooma but have heard horror stories with VoIP and alarm systems, any input would be greatly appreciated. Thanks.
View ArticleChimes Off?
I just started using the SimpliSafe system to monitor our small studio. Is there any way to disable the chime notifications for entry sensors? I really don't need or want to hear a chime whenever I...
View ArticleT-Mobile Text Alerts
It's been discussed in several threads here that alerts sent via SMS to T-Mobile subscribers are received from random numbers, and therefore are displayed in multiple text threads. T-mobile has been...
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