Smoke Alarm in the attic thoughts?
My friends house burned when lightning jumped from a nearby tree to his rooftop. They were home and didn't know there was a fire until a neighbor noticed the smoke coming from the attic. I have a small...
View ArticleNest
Now that I've linked my Nest to my SimpliSafe system, are you all going to have an option to link other Nest features such as cameras or smoke and carbon monoxide detectors aside from just the...
View ArticleRemove sensor Temporarily
Someone will be coming to work in my garage, if I physically remove that door sensor for the day instead of not arming the system while I'm away, will it cause a problem when I set the alarm when I...
View ArticlePower outage
I have received an error message that there is a power outage and the base station is running on backup battery power. There is no power outage. I have unplugged the base station and plugged it back...
View ArticleKey pad beep vs base unit beep?
We currently have a basic system with base unit and one keypad. Like many people on other threads on this page, we think the volume of the beep from the keypad when you enter the house with the alarm...
View ArticleBatteries Died
After one year the batteries in the the panel died. I did notice a warning that they were getting low but expected that when they died, there would be some kind of audible warning. This did not happen....
View ArticleSmoke alarm for no reason
Hi everybody and HAPPY HOLIDAYS,,,I was just sitting in my chair and the smoke alarm in the one bedroom went off. There was no reason for the alarm. Any ideas?THANKS
View ArticleLand line as backup for cellular
How do you configure the base cone to hook up a land line as backup for cellular?
View Articleentry sensor on window with two magnets but only one works
installed entry sensor on window with two magnets so I can open it at night but sensor only works with one of the magnets. What's wrong.
View ArticleNo link to dispatcher, no cell phone connection
Still having problems establishing link to dispatcher. Steps that I have taken:1. Received base with T-Mobile module. Would not connect. Talked with SS which then sent me a Verizon module. 2. Installed...
View ArticleNo link to dispatcher
I can't get a hold of anyone on the phone, so I am hoping someone can help me here. My base station has power, but my keypad unit says "No link to dispatcher."I've removed and replaced the batteries on...
View ArticleIdentifying Keychain remotes
Trying to add a name for each of my devices. i have 2 key-chain remotes. I see no serial numbers on these remotes so that I can match up to the serial numbers in the Control Panel. is there a way to...
View ArticleSystem entering test mode on its own
I had my system set to Home and in the middle of the night the base station started talking saying it was in test mode. I got up and pressed Off on the base and the system exited test mode but it was...
View ArticlePanic: Standalone vs Keychain vs Keypad
My question is on how long the buttons must be held to trigger an alarm. The manual implies that there's a slight difference between them, stating that the standalone button must be held "1-2 full...
View ArticleIs the extra siren necessary?
I'm installing my new ss system and I'm curious if anyone can tell me whether the extra 105 decibel siren really is necessary. I customized my system and didn't order it. I'm not sure if I should go...
View ArticleBase pad beep/Siren
I have had my system well over a year. Anytime I set my alarm or turn it off the base station verbally states "Alarm on -Home" or please exit now, etc......Yesterday out of nowhere it started to also...
View ArticleTrying to add new components
Hello,I cannot figure out how to add a new component with a letter in its serial number.Thanks.
View ArticleGlass Break Settings
While adjusting settings on my computer to the keychain remote, I check the "Instant trigger" for the glassbreak sensor, but it will not save. No matter what I do this setting reverts back to...
View ArticleOperation question
Maybe a dumb question but I've never had a security system before so I'm not sure exactly how it works. If I set the alarm while I'm home and I forget it's on and go outside to get some firewood, will...
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