No Link to Dispatcher
I have had simplisafe for about a year and no issues. Now this will NOT go away. I called and troubleshooted and it didn't work so they sent me a Verizon module, which I have now set up and it will not...
View ArticleFallen Sensor
Last night, I inadvertently set the alarm with one sensor open. Upon investigation this morning, I found that the tape had failed on one of our door sensors. This particular door is a 4' steel door...
View ArticleSensor Range
I would like to add a sensor in my Detached Garage that is located about 60 feet behind my house. What is the sensor range? Will I be able to add a sensor in my garage or is that to far away?
View ArticleAlarm.com what do you guys think
I saw a commercial on alarm.com and checked out their website. It looks pretty good with video monitoring and home automation. I don't think it's 100% self install as you go through a dealer and there...
View ArticleTIP: Use screws if walls have texture to prevent motion sensor false alarm
I've had the system for about 3 months now. The supplied adhesive tape is good but I wouldn't rely upon it esp if you have walls that are textured. Esp for the moition sensor I recommend everyone use...
View ArticleCompatible with OSX Yosemite?
Now that Mavericks will soon be the obsolete OS, will the keyfob be updated to work with Yosemite or will we have to use an unsupported OS on our Macs?
View ArticleKeypad out of range ...
I installed my new system yesterday ... The keypad reads " Keypad to of range" despite the fact that it is only about 10 feet away. There are no instructions on how to reset or fix problems. I have...
View ArticleMultiple User accounts?
Is it possible to set up multiple online accounts that control the system? e.g. Different logins for my wife and I that both control the system in our home?
View ArticleSecuring the garage: Keychain remote and learning garage door openers
Can I use my programmable garage door opener as an alarm activate/deactivate remote? The use case would be that I would press one button to open the garage door and a second button (on the same remote)...
View ArticleCameras
I have seen this posted several times with the usual reply from SS that cameras are in R&D. When is this actually going to happen ? Very pleased with my system but this is a valuable component that...
View Articletrouble logging in or setting alarm from web or app
Anyone havingtrouble logging in or setting alarm from web or appI suspect its on their end w their server
View ArticleHow to install more than one smoke detector
I've installed four smoke detectors, but it will not allow me to register more than one. They all have the model number SSD1, so when I put that number in to the key pad to add a new component it tells...
View Articleextra siren, entry/exit chirps?
Hi all, I know the external siren beeps when the alarm is triggered. However, how do I get it to chirp like the keypad evetytime a door/sensor is opened in just standby mode? We have three kids in a...
View ArticleBlinking Red Light and Base Reset Itself
The past several days I have notice the blinking red light that is inside the base cone about mid way up flashing at different times. Then it goes off. My understanding is that this means it is...
View ArticleHow do I test siren after installation?
Ordered a siren after initial order. No numbers on it or the box, and no Siren option to add in setup program. How do I know if it is working?
View ArticleMotion Sensor question
I a new customer and will be installing my system this weekend. I live near a major airport and on occasions a plane will fly over head and you can feel a vibration on the walls. Will this set off the...
View ArticleLogin Info Tab
Can you please explain where this information comes from and why I have the same Device UUID listed 15 times? What and where can I find the UUID on my laptop or Android phone?Of the 2 unique devices...
View ArticleNew Phone App in Beta
I saw in another post SimpliSafe is beta testing a new version of the mobile app.How can I sign up to be a beta tester?Thanks, ack0605
View ArticlePre owned system from ebay
I get this system on ebay (used) but i don't know how to activated the system with simplisafe, i rec the keypad, base, some motion and sensor. On the keypad said enter pin #, i ask the seller on ebay...
View ArticleSmoke detector battery life
I am having a problem with the smoke detector battery life. Within one week of installing the detector it began chirping with a low battery signal. Simplisafe replaced the original detector and within...
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