Base station range?
My garage is appx 150' from my home... I highly doubt the base station will work with a motion and entry sensor in the garage. How would I do this? Two base stations?? I see that it doesn't show...
View ArticleError: Entry Sensor .... But No Monitor Center Call ... What???
Out of town this week. This morning i woke up and checked the event log and noticed an Entry Sensor error. I have no idea if the alarm sirens were set off. I cannot get home to check it out. BUT I got...
View ArticleHOME MODE
I want my unit to go off instantly when I am in home mode if any of my doors are opened not wait 30 seconds is this doable I called in and the lady said NO??? witch is stupid if I am sleeping and my...
View ArticleGlass break sensor false alarm
What would cause my drum set to trigger a glass break sensor?
View ArticleCell signal gone...
I have had issues with losing signal from my base station since I got the unit. I mentioned it here before Christmas, but got busy and let it slide. Now it is doing it again. How do I get a Verizon...
View ArticlePlacing magnet perpendicular to sensor
It appears from my windows that I will have to place the magnet perpendicular to the sensor; it will still be within the two inch requirement, but I am concerned that the unusual placement might...
View ArticleRed Light on Base Station
I have noticed a red light coming on at certain times on the base station, sometimes it solid red other times it's blinking red. I don't see anything in the book about that. Can anybody give me a clue...
View ArticleSyncing: Internet Control Panel / key fob / base
If I install new sensors via the Control Panel on the Web ... Send the update to the base ... how do I then sync the changes to the Key Fob? If I plug the Key Fob into the Base ... Will the Base sync...
View ArticleEvent log? entry and motion
Is there any way in the event log to make it show logs with the entry senors and/or motion senors instead of just house armed on or off etc.??
View ArticleProtecting outside heat pump from copper tubing theft
Will the sensors help to alert this type of theft? What woud be the proper placement of sensor...are they water proof?read more
View ArticleWireless Keypad trouble and how much do you use yours?
I've had my SS system for a couple weeks now and seem to be having a bit of bad luck with the Wireless Keypad(s). The first one I got (the one I'm using) has a distortion in the plastic part of the...
View ArticleMy Experience with SimpliSafe
I have had SS for about 3 months, and my wife and I are very happy with it. My wife did not like the idea of motion sensors as they would be deactivated in Home mode and make us less safe. Instead, we...
View ArticleTyped in incorrect pin then the correct pin...?
If I typed in an incorrect pin, the alarm sounds and I would enter the correct pin and the alarm turns off does this still contact the monitoring service which should be calling me for the secret word...
View ArticleBad base station or Keypad?
I just opened up the product and tried everything, but the base only works with all my sensors only feet away, even the keypad only works a few feet away.... I hope this is just a bad base since this...
View ArticleGlass break placement- can it be too close?
Is it possible to place the glass break too close to the windows monitored? I have a child's room with heavy black out curtains where I placed the sensor within the window frame inside the curtains....
View ArticleProblem Adding Second Aux Siren
I purchased a second Aux. Siren but I can't connect it to the system. Is there a process for adding a second siren to the system? Thanks.
View Article105db Siren Inaccessible to me (disabled)
I have the extra siren and it is mounted outside, high up out of reach unless you have a ladder.I am disabled and in a wheelchair. I am not able to get at the extra siren and I live alone.If the...
View ArticleRemote Siren not working
I just received and installed my SS system yesterday. Everything went smooth, except the remote siren. it does not work. I see a programming button on it, but have been unable to find any information...
View Articlepurchased new home
So we just purchased a home that already had a system in it... we do not know the master pin for it.. we have already set up our account online.. what to do ?
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