garage door?
Can the entry sensors work with a garage door of the type that raises the door in sections on rollers? (not the type where one solid door swings open) If so how should it be installed?
View Article105 Decibel Siren
My siren does not have a battery activation strip. The instructions say to remove the strip to activate. Mine does not appear to have a strip. Anyone know what the deal is with this?
View Articledisarming problem
Lately have been having a problem disarming my system(SS2).The communicator says system is disarmed,I get a disarmed text,but keypad stills show armed away.Usually I can keep entering pin and get the...
View ArticleMotion Sensor Defect?
I recently installed my simplisafe system which included 2 motion sensors. When we tested the system, the motion sensor seemed to work the first time like a charm. However, when we tested the system...
View Articletempeture sensors
How can I get my stem to show room temps what items do I use billread more
View ArticleGlass Break Sensors won't set to instant trigger
when using the USB keychain in the computer to manage settings, and I check "instant trigger" for the glass break sensors and "Save" the page, the boxes are unchecked when I come back to that page or...
View ArticleRenew alarm registration in Colorado Springs, CO
I have had my system for one year. It is time to renew it with Colorado Springs. Colorado Springs does not allow the homeowner to renew the alarm registration. it must come from the alarm company....
View ArticleKeychain remote question:
Is there a battery in the keychain remote? I ask because it seems to be less reliable in turning my system off prior to my entering the house. If it does have a battery, what size is it and how do you...
View ArticleKeypad started beeping when disarming. Very annoying!
I have been using SimplySafe since November 2013. and have been very happy with it so far. But something started happening recently that is very annoying. About 2 weeks ago, I armed the system from the...
View ArticleBase station
Just got new system. Plugged in base station and all it does is blink a red light every now and then. Help
View ArticlePanic Alarm Problem
I just received my alarm system and I set it up and it went quick and easy. Everything works well except the Panic Alarm which does nothing in test mode. I sat on hold for 20 minutes for Tech Support...
View ArticleNo link to dispatch center error message
What is the secret to getting past the "No link to dispatch center" error message? Have tried all of the recommended changes. We are connected at times and not connected to a dispatch center at other...
View ArticleKeychain Remote zipdrive
My Keychain Remote zipdrive ended up in the pool (by accident of course) and no longer works. I can't seem to find it for sale on the site. Any suggestions on how to replace it?
View ArticleCan I get text messages without the $15 monthly monitoring?
Can I get text messages without the $15 monthly monitoring? Also is there a local software that runs on the your computer for all the options?Thanks,
View ArticleProblems
I have had the system a short time (3 months). I've several problem with no help from support. My problems are:1) Key pad drains batteries in about 2 1/2 weeks. The first time they died I thought it...
View ArticleWhat if I only want to use the landline?
What I want: - I only want to use the landline service, I don't want to use the cell phone service. - I don't want any emergency dispatch, I only want the alarm to call me in case of trigger.What I...
View ArticleRefurbished items
Do you sell refurbished single components or just systems?I am looking for a 105db extra siren for my system. Anyone?Thanks
View ArticleSYSTEM ALERTS/TXT MESSAGES
I have been having a problem now for some time, either i get NO MESSAGE OR EMAIL, confirming that the system is on or off, this is a MAJOR pain in the butt....or i get the confirmation HOURS later, i...
View ArticleCellphone Carrier
I read that you guys use T-Mobile GSM as the carrier? Are there any other options? I live in an area where GSM doesn't work all that great. Sprint and Verizon CDMA work wonders up in my neighborhood....
View ArticleSecuring Base Station
From older threads asking if a burglar destroys the base station before the Entry Delay countdown reaches zero, the monitoring company would receive no signal.For Away Mode I have a motion sensor set...
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