Alarm settings on web site
We have recently installed our security system via the USB on the key fob. Everything seems to be working . Everything is synced with the base satiation. However when I go to me personal web page via...
View ArticleEntry Sensor Intermittent Error Messages
I installed one of the $500 systems in our vacation home 600 miles away from where we live. The system has been working perfectly for 3 months but recently we have been getting errors from a garage...
View ArticleHow Sensitive is the Glass Break Sensor?
We got a glass break sensor when we ordered, but I'm not wondering if it's helpful in our situation. The only reason I ordered it was to have an extra layer of security at night when the alarm is in...
View ArticleProgramming Remotes Built in to Autos
Has anyone attempted to program their car or truck's built-in remote buttons to work with SimpliSafe? I've easily paired my garage door opener to one of the three car buttons and would like to know if...
View ArticleYard sign does not have pole to stick in?
Just ordered and got a full kit for Simplisafe. Have not started install yet. But the yard sign is only the octagonal thing. It has a sticky back but no stick to stick it in. Are they supposed to send...
View ArticleUSB Keychain corrupt
My USB keychain won't work at all now with my PC.I still had my browser open from a previous session but I wanted to tweak a few settings so I put the usb stick in my PC.I was able to start the program...
View ArticleDead Battery Question
If I go on vacation for, say, 2 months and the battery in one of my entry sensors dies (nobody is here to respond to the low battery warnings), will my system go into alarm? My thinking is that when a...
View ArticleRegistering system with police dept
Do I just need to call my local PD and let them know that I now have a security system so that if it is triggered they will respond? Is that all? Live in Birmingham Alabama in Shelby county.
View ArticlePossible to have (1) all sounds on base station OFF, and (2) 105db siren on...
Hi. :-) I posted a question last year, of the "pre-purchase" variety. I'm happy to say I *did* purchase, and I'm a customer now!I don't want any sound to come out of the base station, because I'm...
View Articlebase unit flashing
I just received my simplisafe kit yesterday. It looks like all the parts are working, but the base station is flashing blue from the base and a red flashing light from the tower. When I first plugged...
View ArticleNo Coverage
I just installed SimpliSafe and contacted the monitoring company. They say they haven't received my test ping, so they can't monitor my system. T-Mobile says I'm in the 2G coverage area. I've moved the...
View ArticleFeature Request.
I would love to be able to route all of the system audio through the siren, so that if I were on a separate floor or in a garage (where I plan on installing additional sirens) I could hear the door...
View ArticleExisting Magnets on Window
I have magnets on my window sills that are used to secure and close the window shutters. Can those negatively affect the SimpiSafe sensors? I have finished installing three such windows and the sensors...
View ArticleMotion Sensors - Activating few during home and away
If I have 3 motion sensors, can I setup my system in a way such that all 2 sensors are active in AWAY mode and 1 sensor is active during both HOME and AWAY mode.
View ArticleQuestion on use
I would like to use a motion sensor outside for a driveway monitor at night. It will be set up to send a text message to my phone. I think it will be close enough to my base station to pick up the...
View Articleis there a way to have a window open 5 inches for air, yet still have an...
Hi, I like to get some fresh air yet want to have the window alarmed. Is there a way of using two sensors and have it alarmed in a closed position and then again in an open position?
View ArticleGlass Breakage Sensor Activation
Do the SimpliSafe glass breakage sensors activate by sound only or will they become activated by vibration also (as do some competitor products)?
View ArticleDoor chime and voice command not working
Recently the door chime and voice command from the base station stopped working. I didn't change any settings. When I use my key faub and go through the installation wizard, it shows that those options...
View ArticleHow to Fix Sensor Error with Flashing Blue Light?
My base keeps flashing blue light and the control displays: "Sensor Error # xxxxx". How do I determine what sensor is having issue? How to fix flashing blue light? Please help.
View ArticleTest Mode
My system is installed and I'm trying to test it with the test mode on the keypad but only the door sensors leave a message that they were left open. I get no message for the motion detectors, though I...
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