Error code and flashing light
i am getting error code IEYUC and the base unit continues to flash. How do I correct these? I have chosen not to connect to dispatch service now.
View ArticleHome Only Mode
I have an entry sensor that I have installed on my garage door and I want to use it only when I am Home, since the leave and entry timer may not be sufficient in Away mode. Problem is, there is no...
View ArticleSmoke Detector Error
Hi. I noticed on my keypad that there is an error sensor and that number indicates that it is our smoke detector. I just installed SimpliSafe and I pulled the tab away from the smoke detector battery...
View ArticleSecuring outdoor siren
I wanted to put my siren above our front door (about 10 feet up). I was concerned that since it was visible, a thief could just knock it off the mounting plate with a sturdy stick. So I solved that by...
View ArticleCamouflaging Entry Sensor on Mahogany Door
I used brown permanent marker and then black Sharpie over top to create a wood look. Blends in very well now.
View ArticleUse same keychain controller at two separate home installations
We have installed the System in our beach home and ready to replace an old wired system in our main home. Can we use our keychain control units at both locations? They are 100's of miles separate.
View ArticleUse same keychain controller at two separate home installations
We have installed the System in our beach home and ready to replace an old wired system in our main home. Can we use our keychain control units at both locations? They are 100's of miles separate.
View ArticleMontion sensor
Can you place the motion sensor higher than the recommended 5ft and if you do will it still function properly at 8ft.
View ArticleDashboard
I'm still on the 72 hr test period. But whenever I log into my Dashboard I get the dark grayed out screen and the warning that I'm not active Warnings You are not currently subscribed to 24h Alarm...
View ArticleAny AT&T microcell users?
Is anybody using the SS alarm system with an AT&T microcell? Any problems? Thanks, Joe
View ArticleWill this be around in 5 years?
I've been trying the SimpliSafe system for a couple of weeks while keeping my existing ADT system while I decide between the two.read more
View ArticleDoor sensor as warning sensor question
I have an air compressor with a large electrical shut off lever. I want to make sure my employees shut the compressor off before they leave at the end of the day. If I put a door sensor on the...
View ArticleSmoke Detector and Carbon Monixide detector question
I'm a new user and tried to find an answer to this question but could not find it. If the system is NOT on away or home and the smoke &/or CM detectors get set off, will the siren still go off and...
View ArticleSystem Text Messages intermittent
I used to get consistent text messages from my SimpliSafe system without fail. Lately I have noticed I am not getting them consistently. Is there a way to fix or reset this?
View ArticlePlacement of Base Station
Where would be the bast placement for the base station? The videos seem to show it placed in the middle of the house as a decorative piece, etc. But that seems counter-intuitive since once the break-in...
View ArticleMotion Sensor and Small Pets
I just installed a new system and found the info about motion sensors and small pets to be incorrect. My 9 lb dog sets off the motion sensors when we put the alarm in Away mode. I think I now need to...
View ArticleAdding a temporary PIN
I want to establish a temporary PIN for a workman who will be working on my house. I can only find instructions on how to change my PIN. Is there a way to make a temporary PIN? If so, how do I do it,...
View ArticleFreeze sensor shows 0 degrees F
Just received and configured a freeze sensor. The system sees the sensor after configuring it but it always shows 0 degrees F
View ArticleCustomer Service Excellent
I have had my system for about a week now. I've had a few minor issues but what has impressed me is customer service. Whether I've called or emailed, I get a same-day response. Sometimes I even get a...
View ArticleTerrible Support - Bad Execution
I've had nothing but problems since ordering my system and after 1 week it is still not up and running. A few highlights to note: The original package was missing 1 of the 2 key chains, so I had to...
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