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Door Chime and Setup Software on Mac

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I am trying to increase the volume of the alert when a door or window is opened, and so that the unit beeps louder when we need to enter our code to disable the system.

I have read that you can adjust that through the USB setup software, but currently it does not work with the latest version of Mac OS X version 10.8.3 in either Safari, Chrome or Firefox. All I see is the unable to connect screen.

Additionally I have completely disabled any Firewall settings and it still does not work.

Is there an alternate way to control our system?


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