landlord pays monitoring for 2 systems?
Hello, I am a landlord for a duplex apartment building (2 units.) I just installed a simplisafe system in each unit. I want to pay for the monitoring service as an amenity for the tenants, but want...
View ArticleTesting cell reception quality?
I'm guessing that if I'm getting the text alerts from my activated sensors (if I program them that way), then I have good cell reception and that Amcest is getting the call also? Seems kind of obvious...
View ArticleSIMPLISAFE SYSTEM
Ok, I have had this system for week now, I am not getting txt or email notices very erratic if at all. the log file is 5 days our of sync...my patients is growing thin with this. i need the system to...
View ArticleSecurity events are not sync with event log
I have the Simplisafe 2 for six months now and it has been good until last week. A motion sensor in bedroom triggered while we are away and we have no pets, no a/c or heater on and it was a false...
View ArticleAgain with the no cell connection?
How is it that without me touching the base unit -- at all -- I come home to "no link to dispatcher" when I disarm my system? Well, tried to test mode and that appeared to go away on the keypad unit,...
View ArticleNew Base Station NO LIGHTS, NO SOUND, NOTHING
Everything was easy to install in the house but after I activated the system online, it asked me go into TEST MODE. The keypad says it is out of range of the base station and will not let me do...
View ArticleWhere do you point the remote?
Initially my keypad and base tower were in the same line of sight from the garage and my remote worked great. Now I have moved my base to my second floor and there is a 50 degree separation between the...
View ArticleMotion sensors for home mode
The default SimpliSafe setup specifies that for your home mode, all motion sensors are disabled and only entry sensors are enabled.Since the entry sensors seem bypass-able (not easy, but possible for a...
View Articleopen sensors
Hi, my keypad is saying I have an open sensor. Is there anyway I can tell which one is open? My system is in the off mode. thanks for any help you can give me. Only had my system a couple days so might...
View Articlewhoop, whoop, whoop alarming system
I've had the system running perfect for months but in the past few days, whenever I alarm or disarm the system the alarm emits about 8-10 whoop, whoop, whoops. It's not as loud as a full alarm. It's...
View ArticleOur keychain remotes keep failing
Hi everyone. Not sure if anyone else has been having as many issues as we've been having with our remotes, but we're currently on our second set (both USB & additional) and our additional remote...
View ArticleCameras
Are there any pins that could be used from the base station to hook up to a security surveillance system ?
View ArticleHot Water Heater vs. Motion Sensor
I am just setting up my security system. Our hot water heater is in our garage. I have entry sensors on a window, man door, garage door, and the door going into the house. I also got a motion sensor to...
View ArticleKeypad does not perform countdown chirps...
This has probably happened 6x in the past 10 months. System is armed in the "away" mode. Upon returning home, I walk past a motion sensor, open a door with a entry sensor and walk up to keypad. Keypad...
View ArticleNew Keypad Display Not Working
I received a keypad I ordered from amazon. I added it online and it is controlling my system, put the screen is not working. It does light up but there is no text on the screen and I can't see what I'm...
View ArticleBase Station power outage
OK, first a few things. Have been using the system for 2 months now, and have been pleased up until now. Support was great, and replaced a faulty smoke detector pronto. System seems to work great for...
View ArticleConstantly Glitching System
So today upon returning home, I opened the door and the alarm immediately went off. There was no countdown or anything, the motion sensor mounted above the door frame pointing towards the living room...
View ArticleApp Development (Windows Phone 8 & Windows 8 "Modern" or "Metro" apps)
Hi SimpliSafe staff,While the Windows Phone app is adequate in a pinch, there are numerous bugs with it. Given that MS has update WP8 with 3 maintenance releases since this app's release to the...
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