Exactly how do motion sensors operate.......
I have 5 motion sensors in use. Last week I had one set off the alarm at 1am and I was expecting to find a intruder. Simplisafe called I told them I would handle it do not call the police. (as it may...
View ArticleSetting system in HOME mode when leaving.
When installing our system, the problem to solve was the big 60 pound dog triggering the motion sensors. Given the layout of the rooms, and the furnishings, it was not possible to mount the motion...
View ArticleCO sensor trigger levels
Does anyone know how the CO sensors work, specifically: - at what level in ppm, does it trigger - is the level a time based average, a peak or some combination? - does the system capture the measured...
View ArticleMy ceilings are too high...
My main living area ceiling is about 15 feet high. Even with my 6 foot ladder I can't reach the ceiling. I know I can buy a bigger ladder but maintaining and testing the smoke detector when it's that...
View ArticleNew Purchase - Not Working
I received my my system yesterday (02/11/2016). I set up everything and paid for monitoring. As of this morning, the base station was still flashing blue. Before I left to work this morning, I put the...
View ArticleMessages from base station
Hi...thel ocation of the base station is far enough way from the keypad that I cannot hear messages generated from the keypad....is there any way to be able to hear the messages at the keypad?
View ArticleCarbon Monoxide Detector
I now have my second CO detector because the first one did the same thing. They simply quit talking to the base station. The new one however has regular blinking of the red light and green light in...
View ArticleHelp mounting entry sensors with recessed door.
Any tips or pictures on how to mount entry sensors on recessed doors? Not enough clearance even for magnet.
View ArticleMotion sensor false alarm
I have a motion sensor in my garage, we had -14 last night and the sensor alarmed. The garage is fully closed and insulated but not heated. I'm not sure of the temp inside but it has to be in the minus...
View ArticleHome mode
If the system is set to home mode and I open a door or window, how long do I have to disarm the system?
View ArticleAllowing More Time to Disarm Alarm on Entry
Is there away to set the system so that the Motion Sensor will delay sending an alarm to the monitoring center? Will Un-checking the Instant Trigger on the set up do this? If so How Much Extra Time...
View ArticleDid I just destroy my keychain remote?
So my battery in my keychain remote died, and I just ordered a new one minute ago. Then I was poking in these forums and saw someone say that the ring on the keychain remote actually rotates so that...
View Articleno email contact
Within the last 48 hours, I have emailed you FIVE times for help via your contact page, and have never received a response. I emailed 3 times to have my password reset ("respond immediately" hasn't...
View ArticleAlarm issue
I have had the system about a month and it works as advertised. I have the deluxe monitoring package.I have found that two 20 pound dogs will trip the motion sensor. This caused a false alarm. I was...
View Articleunplugging base station
If I unplug the base station and then plug it back in, does everything automatically reset? Thanks!
View ArticlePanic buttons
If I understand correctly, both the stand-alone Panic Button and the Keychain Panic Button only sound the alarm if the Alarm is set to Home or Away - is that right?If so, should not a Panic Button work...
View ArticleBroadband adapter? Where?
I've seen the backup broadband adapter mentioned in several posts on these forums, but cannot find this device for sale anywhere on the SimpliSafe site and it does not show up under my account in the...
View ArticleRemoving back from sensor magnet to mount with screws
Can someone let me know how to remove the back of the magnet that goes with the Entry Sensors so that I can screw them in? Thanks
View ArticleSimpliSafe Hacking Vulnerability
Just read this article about how easy it is to hack the SimpliSafe system and disarm the alarm:http://www.msn.com/en-us/money/companies/300000-american-homes-at-risk-f...Great! I just installed one in...
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